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Privacy Policy

Lubana Xpress LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (lubanaxpress.com) or use our freight logistics and dispatch services.

1. Information We Collect We may collect the following types of information when you interact with us:

  • Personal Identification Information: Name, email address, phone number, and physical address provided via our website forms or onboarding packets.
  • Professional Information: CDL details, MC/DOT numbers, equipment types, and insurance documentation required for freight contracting and dispatching.
  • Automatically Collected Data: Standard website analytics, such as IP addresses, browser types, and device information to help us improve our site’s user experience.

2. How We Use Your Information We use the collected information strictly for operational and business purposes, including:

  • Providing dispatch, freight logistics, and carrier onboarding services.
  • Communicating critical load updates, appointment times, and rate confirmations via email, phone, or SMS text messaging.
  • Processing payments and factoring invoices.
  • Complying with FMCSA, DOT, and state transportation regulations.

3. Information Sharing and SMS Consent We do not sell your personal information. We may share your information with trusted third-party service providers strictly for operational purposes (such as freight brokers, factoring companies, or insurance providers) to execute our business services.

Strict SMS Consent Policy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or cellular networks is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices You have the right to request access to, correction of, or deletion of your personal information. You may also opt out of receiving our SMS text messages at any time by replying STOP to any message.

6. Changes to This Policy We reserve the right to update this Privacy Policy as our business practices or legal requirements change. Updates will be posted on this page with a revised effective date.

7. Contact Us If you have questions about this Privacy Policy or how we handle your data, please contact us at: